WHAT PEOPLE SAY

 

Beth Offenbacker is simply sensational at what she does.  After twenty years of running a business, I thought I had a lot of things figured out.  

 

But Beth has caused me to consider new approaches and options to client development, strategic focus, and allocation of personal time and resources that have re-energized the business.  

 

I couldn't be more pleased with the results we're having and how our time together has impacted me personally.  

 

Beth has so much knowledge to share, particularly since has been in business herself for over two decades.  

 

Beth is worth her weight in gold!

Laura Mandala, Mandala Research
Education & Training and Executive Coaching Client

There are no items in this list

Please reload

Life and Business Coach
Zurich, Switzerland
Executive Coaching Client

Beth is a very patient coach. 

 

Even with my not so brilliant English knowledge, I experienced spaciousness, sensitivity, and empathy.

 

Trust is very important to me. I felt seen and felt. It was also easy to let go and trust her guidance in the process Branding With Archetypes...

 

One of the biggest breakthrough[s] was that I reconnect[ed] to my core personal strength and values very clear[ly] and without a doubt. 

 

I reconnect[ed] with the kindness within me - what is so important to me in my life and work and so often seems forgotten.

 

It enriches and deepen[s] my coaching and my relationships to others as well myself too.

Federal Program Manager
Washington DC
Assessment Client

I loved that you gave me some tactical ways to apply this [EQ Assessment] and really worked with me to help me figure out how to personalize it and use it in my life. 

 

The more tactical application pieces were definitely the highlight for me.

Financial Professional
Career Coaching Client

What I needed help with was preparing for upcoming interviews.  

 

What was unique about Beth’s approach was she incorporated mindfulness training into her coaching sessions.  It helped me focus on what I could offer to them.  

 

This approach was not only very effective but also made my job search an enjoyable and rich experience.  

 

It was really a deep learning process.  

 

Guess what, I got an offer during the coaching sessions!  

 

I really appreciate the opportunity to get to know such a talented coach like Beth.  

 

She is very passionate about helping others bring out their strengths 

JanMarie Pena
Doorways for Women & Families
Assessment Client

I learned that based on my current assessment, to build my own EQ, I need to do more work in recognizing my own emotions, and learning the patterns of my emotions in varying situations.

 

During the review session, I really liked being challenged to think through ways that I could use my existing strengths to improve on knowing myself more...

 

From the EQ assessment and review session, I was able to learn more about my own emotional intelligence, and how these competencies influence the work that I do.

 

I really enjoyed being challenged to think through ways that I can build my EQ and use this skill set to my advantage. I look forward to using what I learned towards making a more positive impact in my work.

KT
Career Coaching Client

When Beth and I started working together, I was sure of one thing: It was time for me to transition to more meaningful work.
 

Through unique job search exercises and customized one on one sessions, Beth helped me get to a place of higher confidence.
 

She encouraged me to explore previously untapped career paths, while giving me tools to leverage my strengths and transferrable skills during my job search.

 

Our focus was on action, results and personal accountability, all things that I needed to stay on track.
 

Beth is a dedicated coach who sincerely cares about her clients.

 

She's become a trusted friend, mentor and ally – someone I’m grateful to know and wholeheartedly recommend.

Life and Business Coach
Zurich, Switzerland
Executive Coaching Client

Beth is a very patient coach. 

 

Even with my not so brilliant English knowledge, I experienced spaciousness, sensitivity, and empathy.

 

Trust is very important to me. I felt seen and felt. It was also easy to let go and trust her guidance in the process Branding With Archetypes...

 

One of the biggest breakthrough[s] was that I reconnect[ed] to my core personal strength and values very clear[ly] and without a doubt. 

 

I reconnect[ed] with the kindness within me - what is so important to me in my life and work and so often seems forgotten.

 

It enriches and deepen[s] my coaching and my relationships to others as well myself too.

Federal Program Manager
Washington DC
Assessment Client

I loved that you gave me some tactical ways to apply this [EQ Assessment] and really worked with me to help me figure out how to personalize it and use it in my life. 

 

The more tactical application pieces were definitely the highlight for me.

About Us

Beth Offenbacker, PhD

Founder and Principal
Waterford, Inc.

Paul J. Coelus

Vice President and CFO

Waterford, Inc.

Our Incredible Clients

Private Sector

A.J. Dwoskin & Associates, Inc.

Amazon

ArtCraft

Atkins* (formerly PBS&J)

Basheer Edgemoore

Belvoir Ridge and Stonewall Trace*


Birch, Horton, Bittner and Cherot*

Centex Homes

Commonwealth Atlantic Properties Inc.

 

Community Building Institute*

Crescent Resources, LLC 

Dulles Transit Partners, LLC*

Gables Residential

General Growth Properties, Inc.

Greeley and Hansen*

Greenebaum & Rose Associates, Inc.*

 

KSI Services, Inc.

LCOR Inc. 

LMO*

Mandala Research

Michael Baker Corporation*

McEnearney Associates, Inc. Realtors 

Picture This Photo Solutions, LLC

Playa Hotels and Resorts, N.V.

Radiance IP Law

Stellar Management, Inc.

The Crow Advantage, LLC

The Hoffman Company*

The Mark Winkler Company

U.S. Federal Transit Administration

Virginia Paving Company

V.F. Pavone Construction Company

 

* Served as subcontractor to this firm

 

Case Studies

 

Potomac Yard
Trunk Sewer Project

Stakeholder engagement services targeting residents, businesses, elected officials, municipal staff and the media regarding the building of a 1.5 mile $10 million Potomac Yard Trunk Sewer Project.  This project was a public-private partnership between master developer Crescent Resources, LLC and the City of Alexandria and required close coordination of all outreach efforts and information.

 

Challenge

Communication with the public about the need for ongoing construction of a 1.5-mile trunk-sewer line under the CSX and Metro rail corridors, through the established neighborhoods and historic Old Town streets of Alexandria, Virginia—all while keeping traffic flowing and neighborhood services intact for residents—presented formidable challenges to the project team.

 

Solution

The Trunk Sewer Community Outreach team, consisting of public agency and private sector members, created a multi-step program that was designed to educate the community about the benefits it would provide to each neighborhood.  The program was designed to help the community remain informed, to maintain open lines of communication, and to minimize construction disruption to the community.  Waterford worked closely with team members to create and implement a multi-faceted engagement plan.

 

Project team members: Beth Offenbacker, Paul Coelus

Monroe Street Bridge Project

Stakeholder engagement in support of a public involvement process for the redesign and rebuilding of this arterial bridge that carries US Route 1 traffic between the Beltway in Alexandria and the Crystal City/Pentagon area in Arlington.

 

Challenge

After a lengthy public process engaging the public in discussions about neighborhood transportation challenges, the local government and the project’s developer sought to engage the public in a dialogue about what it would take to tear down the bridge and replace it with a new structure.

 

Solution

Working in conjunction with a public agency’s Planning and Transportation staffs and a private developer, Waterford created a plan that included stakeholder identification and cultivation, planning and logistical coordination of a large community meeting, creation and dissemination of educational materials, placement of newspaper advertisements promoting the community meeting, mailings to promote meeting attendance, media relations activities with local media, civic association presentations and community consensus building.

 

Project team member: Beth Offenbacker

Potomac Yard

Stakeholder engagement services for the redevelopment of a former railway yard straddling Arlington County and the City of Alexandria.  At 350 acres, Potomac Yard was the largest undeveloped tract of land inside the Beltway in Northern Virginia.  Located in an urban environment, the site is adjacent to established neighborhoods, major transportation arteries and public facilities, including National Airport, Route 1 and the George Washington Parkway.

 

Challenge

Waterford began work on this project following more than six failed proposals for the redevelopment of the site (including one proposal to build a new Redskins Stadium).  Earlier proposals were mired in controversy, replete with public demonstrations and a highly active anti-growth community that successfully lobbied against all the plans proposed.

 

Solution

Waterford developed and implemented an innovative public participation program in support of a new proposal to redevelop the site.  Over a two-and-a-half year period, Waterford designed and implemented two complementary public participation processes (one for each jurisdiction) that effectively educated and involved the public about the proposed development plan, its opportunities, and challenges.  As a New Urbanist community, light rail, Metrorail and the impact of development on transportation patterns and road systems were a significant part of our educational efforts on behalf of our client.

 

The process culminated in public consensus in both jurisdictions in favor of the redevelopment proposal by local citizens, civic and business leaders.  Following public hearings with strong citizen turnout (the Alexandria hearings, for example, each had more than 50 speakers in support of the project), both Alexandria and Arlington approved the proposal.  Support remained strong for the plan, many years after it was approved by public bodies, in large part because of the significant education and outreach that was conducted.

 

Project team member: Beth Offenbacker

Landmark Mall

Stakeholder engagement services in support of plans to redevelop an underperforming 52-acre shopping mall adjacent to I-395.

 

Challenge

Landmark Mall was an underperforming property in General Growth’s portfolio, despite the fact that 260,000 cars pass the mall each day.  Constructed in the 1960s and enclosed in the early 1990s, Landmark is a suburban-style shopping center located in an urban environment.  A number of factors contributed to its decline, including an out of date physical structure, changes in both the nature of retail in Northern Virginia and the demographics of the community it serves and serious transportation, transit, and pedestrian accessibility challenges due to the site’s current configuration. 

 

The City of Alexandria was also concerned about the mall’s economic decline, as both jobs and tax revenue were being lost to neighboring jurisdictions.  The accessibility issue highlighted a dilemma for local residents: while redevelopment may improve the mall’s economic condition and provide an opportunity to address some long-standing transportation problems, it may also bring more traffic.

 

Solution

Waterford designed and implemented a public involvement plan for the redevelopment of the Landmark Mall.  Preliminary redevelopment plans were focused on an urban village concept for the site.  Our effort necessitated a close working relationship with local government departments of planning & zoning, transportation and environmental services, and parks, recreation, and cultural activities.

 

Waterford’s public involvement plan for this project employed a four-phase approach – Phase 1: Information/Consultation with the Public; Phase 2: Active Involvement of the Public, through community workshops and other initiatives; Phase 3: Collaboration with the Public, using community ambassadors among other tactics; and Phase 4: Empowerment, with special emphasis on community consensus building.

 

Project team members: Beth Offenbacker, Paul Coelus

Dulles Corridor
Metrorail Project

Waterford provided stakeholder outreach services for the Dulles Corridor Metrorail Project, a $3.5 billion extension of the Washington Metrorail system from Falls Church to Dulles International Airport and beyond to eastern Loudoun County. 

 

Dulles Metrorail is a joint effort involving partners from the federal, state, regional and private sectors.  The project is led by the Virginia Department of Rail and Public Transportation (DRPT).  The Washington Metropolitan Area Transit Authority (WMATA) serves as DRPT's technical manager.  Dulles Transit Partners, LLC is the contractor charged with designing and constructing the Metrorail service through a public-private partnership.   Additional key partners include the Federal Transit Administration (FTA), Federal Aviation Administration (FAA), Metropolitan Washington Airports Authority (MWAA), Virginia Department of Transportation (VDOT), Fairfax County, Town of Herndon and Loudoun County.

 

Challenge

Our initial tasking was an intensive two-month effort to develop a comprehensive communications plan for the preliminary engineering phase of the project.  Project officials subsequently worked on various community outreach efforts targeting thousands of residents and businesses along the 23-mile corridor.

 

Solution

The plan created by Waterford defined the development and maintenance of ongoing relationships with hundreds -- if not thousands -- of stakeholders and stakeholder organizations, including the design and creation of a Dulles Metrorail information booth that has since been used at numerous community festivals, planning for community meetings, conducting group presentations, holding one-on-one meetings with key stakeholders and community leaders, and design and distribution of a variety of printed and electronic communications.  Waterford also performed outreach tasks in support of the plan.

 

Project team members: Beth Offenbacker, Paul Coelus

City of Alexandria, Virginia Stormwater Utility Project

The project goal was to establish and facilitate a stakeholder process that focused on funding stormwater infrastructure costs in support of community safety and wellbeing.

 

Challenge

SWG members tour Alexandria stormwater projects

The challenge before the City was to prioritize maintenance of its aging stormwater infrastructure in ways that addressed pressing environmental needs, assured the necessary funding to address capital and operating maintenance needs and structured the funding to support the need in as fair and equitable a manner as possible.

 

Solution

As a subcontractor to Michael J. Baker Corporation, Waterford worked with the City of Alexandria to establish a Stormwater Working Group (SWG) representing community/civic and business interests throughout the City.

 

In conjunction with and City Transportation and Environmental Services staff, Waterford created and implemented a comprehensive process to inform, educate and consult the SWG about the City’s existing stormwater projects, its unmet operating and capital program needs and potential funding options.

 

Waterford’s Beth Offenbacker served as co-facilitator for the SWG meetings and guided the development of preliminary findings submitted to the City Manager, which included a unanimous recommendation for implementing a stormwater fee.  The SWG process also included plans for hosting several community meetings with stakeholders as the City’s stormwater planning efforts proceed.

 

Project team members: Beth Offenbacker, Paul Coelus

Fairfax County
Stormwater Management Public/Private Infrastructure Assessment Project

A comprehensive multi-year effort to assess the current condition of all stormwater BMPs in Fairfax County, both publicly and privately owned.

 

Challenge

The County’s assessment and subsequent maintenance activities represented an increase in the level of service for these assets, which necessitates increased public awareness of stormwater management issues and concerns, especially if these constituents will be responsible for maintenance.

 

Solution

Waterford and PBS&J (now Atkins) assisted the County with developing concepts for involvement/outreach efforts geared at informing stakeholders about issues/roles.

 

Project team members: Beth Offenbacker, Paul Coelus

Fairfax County
Stormwater Management Public/Private Infrastructure Assessment Project

A comprehensive multi-year effort to assess the current condition of all stormwater BMPs in Fairfax County, both publicly and privately owned.

 

Challenge

The County’s assessment and subsequent maintenance activities represented an increase in the level of service for these assets, which necessitates increased public awareness of stormwater management issues and concerns, especially if these constituents will be responsible for maintenance.

 

Solution

Waterford and PBS&J (now Atkins) assisted the County with developing concepts for involvement/outreach efforts geared at informing stakeholders about issues/roles.

 

Project team members: Beth Offenbacker, Paul Coelus

Fairfax County
Watershed Planning

Stakeholder group engagement and public involvement and outreach project for two Fairfax County watersheds, Pohick Creek and Lower Occoquan.

 

Challenge

Completed in conjunction with prime contractor Atkins (now PBS&J), the project was part of a County-wide watershed planning program undertaken by Fairfax County’s Stormwater Planning Division.

 

Solution

This public involvement and outreach program involved reaching out to stakeholders across each watershed about the planning effort and to collect supplemental information that informed the plan creation.  Following community meetings in two watersheds, Watershed Advisory Groups (WAG) were established that represented a diverse range of community, civic and business stakeholders.

 

Both WAGs met periodically over a one-year period to provide feedback to the County as the watershed plans were crafted.  Once the plan was created, a second wave of outreach shared the draft plan with the public for discussion and review, including a community meeting and an online comment period.

 

Project team members: Beth Offenbacker, Paul Coelus

© 2017-2019 by Waterford, Inc. All Rights Reserved.

Privacy Policy

Terms of Use

Website Design and Maintenance by The Crow Advantage, LLC